staffblog

Since rearchitecting freenode’s network help and social channels, we’ve been considering various ways to improve them for our network users, and recently freenode’s steering committee has investigated and considered these issues.

Whilst many of you have indicated to us that you feel longer or more aggressive bans are required to prevent disruption, the steering committee feels that an alternative strategy is most appropriate for freenode, as harsher punishments go against what freenode stands for.

Therefore, as of September 15th #defocus will be a moderated channel. This means that in order to speak, users will need to be voiced in the channel. Most of the time staff will be around to voice users in the channel, and if they are not, then users will need to wait in order to be voiced.

Whilst we appreciate that this will inconvenience some of our users, we regret that the difficulty of managing the channel makes a change in policy of some sort a necessity. We request that users not ask for voice, either directly via staffers or in #freenode, as this will not result in being voiced sooner. Please wait patiently, and you will be voiced eventually.

As part of the change in policy, we’d like to solicit comments from you, the users. How do you feel about the way freenode uses its help and social channels? What improvements would you implement, and how would you plan and discuss them? We’d like to foster greater community feedback, and if you’ve got any general comments about any of these issues we’d love to hear them! Please let canvas@freenode.net know what you think!