Further webchat issues

Unfortunately, it seems the box our webchat is on has decided to fall out with the Internet again. We’re working on setting up a reserve instance which shouldn’t be affected by this sort of issue in the future. When we have more details, we’ll update this post. We’re really sorry for the inconvenience this causes, and guarantee it will be less in future.

Update: The host’s issues appear to have been resolved. We now also have a backup instance running which can easily be switched to in the event of downtime in the future.

Webchat downtime

Hi everyone.
Currently the freenode webchat instance (webchat.freenode.net) is down. This is due to maintenance by the host of the box upon which the service sits, and looks set to continue for up to a further 6 hours.
This is maintenance that we, as staff, were not previously aware of.
We’re very sorry for the inconvenience and are doing what we can to reduce it.

Update: resolved.